What you can do to access your money sooner If the service is running normally, then you should try clearing your browsers cache and cookies. Is climate change killing Australian wine? Click Yes or No below. Scammers have continued to plague many online services through the pandemic. DoNotPay can help with bills, burner credit cards, free trials, and much more. Good luck! Having more than two accounts on depop is "illegal" in depop world and subject to suspension. There, I can enter old password and connected back to my account. 4. Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. A sub for discussing all things Depop. Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. You can access the Help Center on their website (https://support. The Depop team may investigate the circumstances that led to the users violation and may contact the user in order to resolve the situation. Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. The first is the Help Center, which provides detailed instructions and answers to common questions. I had planned to begin selling there also. DOQ (@doqholliday) April 30, 2023 DoNotPay can assist in appealing on your behalf on practically any platform there is. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. We have helped over 300,000 people with their problems. I sent an appeal asking them to provide a more specific reason as to why I was suspended. These rules may vary depending on your country of residence, but generally, they include not selling counterfeit or illegal items, ensuring all items are labeled accurately and not misleading customers, not engaging in spammy or deceptive practices, and being transparent about the products being sold. Can anyone give me any advice regarding this? If your account was suspended for violating Depop's Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. if you opened a dispute for non receipt of item then the seller would probably have to give you a complete refund if they can't prove delivery of the item to you with a tracking number. The first step is to read the community guidelines thoroughly and follow the rules. Once these steps have been completed, they should be able to unblock your account. It is an action taken after a review of your driving record. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. Suspended for Failure to Pay a Ticket or Appear in Court. A menu will appear with an option to Report user. So it led me to believe I won . "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Account may have been breached and Subsequently permanently suspended, any way I can get it back? If your Depop account has been hacked, DoNotPay can help you get it back. When responding to messages, check to make sure its really from the buyer and not a scammer. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. There are two ways you can delete your account from here. Here are the most popular ones: If you're still waiting for the staff of Depop to get back to you, it's time to hang up the phone or get out of the internet chat queue. Ive told them to send it to me but have reason to believe I wont get it. This will help the team prioritize their requests so that they can get back to customers as soon as possible. They want a photo of my ID which I am not comfortable sending them. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. Depop has a relatively small admin team and it may take some time for them to address a hacked account, even after you file a support ticket. Read and respond to Messages, and create new Messages. First, locate the email notification with regard to the suspension and check for the following information: If you believe there was an error, you can contact Depop's help center to have the account suspension overturned. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. Once your account is created, you can start browsing and buying items with ease. Depop used to be a great place to be. Like Poshmark or other clothing selling apps, Depop allows for thrifting and recycling of clothes. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. Yes, you can use Depop without a phone number. A few days later i notice my vinted account is low and vinted has suspended the payment - no explanation or contact from vinted. While Depop uses secure payment gateways, they may ask for other identifying information like a cardholders name, billing address, and email address. Theyll be able to provide you with more specific guidance and advice. Help the next person who has this issue by indicating if this reply solved your problem. A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Issue full and partial refunds. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. Quit wasting time from your already busy schedule while attempting to get your account back. Detail how you realized your account was hacked, any actions you've noticed the hacker has taken, and what you've done so far. .] If you're still not happy with the result, you can escalate the dispute into a claim. com and providing as much detail as possible. Normally when you create an online account to use a platform, software, or even a game there are terms of service agreements you acknowledge. This includes: The email address associated with their Depop account. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. 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However, you can still use Depop without it. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned . Regain Access To A Hacked Depop Account In A Breeze. This means that you will not be asked to provide a phone number when you register, which makes the process much easier and more convenient. Depop does not allow any content or behaviour that puts our community at risk. 2. Additionally, SSNs are not required to sign up or use the app. We have helped over 300,000 people with their problems. View new and completed orders. Selling your gently used items or buying items on Depop is fun and exciting. If a resolution cannot be reached between all parties, the case may be escalated for legal action. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. This means that if someone has paid for a product that you never delivered, you can't delete your account to make it go away. Whatever your style. I would like access to my account. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. las ondas theta son peligrosas Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Now that the suspended account debacle is taken care of, there are probably other things that you need help with. Additionally, all descriptions and photos of the items should be accurate and not misleading. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Depops Customer Support team will review your appeal and decide whether or not to reinstate your account. If you do get banned from Depop there are a few actions that you can take. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. Many online sellers have long struggled as this requires a lot of time and effort, and it can be challenging to manage all things simultaneously. You can also read our User Agreement for more information on other holds and reserves we may place on your account. Report suspicious activity and contact Depops support team. They partner with a few third-party authentication companies to ensure the authenticity of products from some of their top sellers. Don't submit an appeal request more than once. Request tracking information for any orders you make and dont forget to check that the order has been shipped before you send it out. Depop - Banned, defamed and denied funds that are mine. DoNotPay can help you quickly appeal the suspension . That said, PayPal reserves the right to take a variety of actions depending on how the user has used the service while underage. Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. What to Do If Your Depop Email and/or Password Have Been Changed. They should be able to verify your account and help you regain access to it. We will send a demand letter on your behalf with a two-week deadline for the companys representatives to help you recover your account. Once processed, you should receive an email from the Depop team confirming that your account has been deleted. (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). Its also possible that a bug or an issue with your device is preventing you from logging intry using a different device, such as a computer, to access your account. The only time you should provide your SSN is if it is specifically requested by a company or government agency that is legally authorized to receive it, and Depop does not fall into this category. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. 2. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Unfortunately, some sellers infringe on the platform's terms and conditions, resulting in temporary or permanent account suspension. Depop suspensions can vary greatly in length, depending on the type of violation that was committed. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. For more information, please see our Cookie Notice How To Get Unbanned From Online PlatformsAn A to Z Guide. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. This will surely increase the credibility of your complaint. If you're looking to sign up for or use Depop, the online marketplace for buying and selling used goods, there are a few things you need to know before getting started. Getting your Depop account suspended is bad for business. When this happens, an email from Depop is sent to the seller informing them about the suspension. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Hi, this is my first time posting here. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Today I was reinstated. To reinstate your license DoNotPay will alert you when you receive a response from Depop. Furthermore, with this app, you can see your performance. please don't mention bank transfers in my dms! Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. If you have a Business account, please log in to see the steps that apply to you. Your email address will not be published. First, make sure that youre using the correct login informationyou may have forgotten your password or your username. You can get a full list of rules from the terms and conditions page. Enter the information associated with your account, such as your username. Have any of you had similar experiences and been able to resolve it? You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password. With a formal legal letter, Depop will respond faster than they will to your personal inquiries. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. By changing your password, the hacker won't be able to get back in. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? If a user is suspended, they will receive an email notification informing them of the suspension and the duration. We'll review the claim and decide on reimbursement. Depop - non payment Depop - Banned, defamed and denied funds that are mine. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan, Air strikes pound Sudan capital as truce extended. That is why keeping your account safe and away from getting in trouble should always be your top priority. Its important to note that you do have the option to add a phone number at any time, allowing you to benefit from features such as two-factor authentication for added security. I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). The first step is to change your password. Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. Scan this QR code to download the app now. Avoiding getting your account banned from Depop is always the best course of action. Privacy is a priority for Depop, however, the company does not store or view SSNs. I am far above the age requirement, btw. If your account was suspended for violating Depops Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. Pending Disputes: If there are pending disputes that need your response, Depop can suspend your account temporarily. It typically takes Depop up to 48 hours to answer customer inquiries. Tell us whether you have paid for the account and would like a refund. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can pre-loved clothes make fast fashion sustainable? We can take direct action even while your support ticket is waiting in the queue. Don't start crying just yet! I sent my item recorded delivery, all items must be sent via recorded delivery on vinted. Here are just a few of the many other services we offer that might be helpful to you now or later. I can't even confirm if my account has been suspended or not because I never received an email confirming my suspension or what it was for, which I received last time (referencing external payment services). Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. After trying for 2 days, i finally can get back my account. Not only does it affect your integrity as a seller, but it can also mean a loss of profits. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. "You always know somebody who's had a Depop horror story. DoNotPay is not limited by customer support lines and delays because we are an online service. I said he should just ship it and if he wont give me a full refund. I sent it to them and they said I am underage and suspended my account. Designer. You can do this on their website or through an online status checker like DownDetector. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. You can track sales, set goals, and do things effortlessly in-app like order shipping supplies, print shipping labels, schedule package pickups, look up an item's registered ID to see what brand the item is, and more. Send an Email: You can use the [emailprotected] for email support. Open a dispute in the Resolution Centre Paid outside of the Depop app? The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. In her spare time she writes plays for both stage and screen. However, there are some rules you may have skipped over that caused you to be banned. Instead, you need to email close@depop.com from the email associated with your account. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5, The secret mine that hid the Nazis' stolen treasure. What size SIM card does the Droid Turbo use? Go to the profile of the seller you want to report. Step 1: Gather information. You should also follow any necessary safety precautions to ensure product safety and the safety of customers. Dont Give Up if You Got Your Account SuspendedFile an Appeal Using DoNotPay! Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. It really is that simple. Depop will review your report and take any necessary action. Therefore, it is recommended not to attempt to sell fake items on Depop. I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. Fill in the Online Form: You can also fill in an online form on the Depop website with your details, the reason your account may have been blocked and any further information which may be useful. "The fact that this has been going on for monthsis unacceptable. So if you're looking for the perfect automation system to help you succeed in online reselling, OneShop is here. Who else would it be after all these years? She immediately used her brother's Depop account to comment on the offending post and contact the app. Join us today to learn more about our products and services! In addition to that, Depop does provide resources to its users to help them authenticate items. Be sure to include your username in the message, along with your request to delete the account. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. Read about our approach to external linking. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. You can do this up to 180 days after the purchase. Selling your gently used items or buying items on Depop is fun and exciting. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules, What Europe's royals could teach King Charles. the item tracks as delivered and vinted release the funds. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. You can delete a Depop account by emailing the company with a deletion request. Your G Suite Account Has Been SuspendedWhat Now? The process only takes a few minutes, then your work is done. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae lorem. Okay thank you. To get back online all you need to do is reset your password. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. To avoid this situation, ensure that you answer any questions from Depop and provide them with sufficient evidence to prove your integrity. Depending on the issue, suspensions can last from one day to permanent, depending on the severity of the issue and the decision of the Depop team. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. Additionally, customers can go to Depops Help Center at https://help. And thats it! Share your photos and videos with others to prove the truth of your words. only pay through the app :) Back up and running again! View your case history and resolve those that are open. It offers the easiest way to reach more buyers in just a few clicks by crosslisting across marketplaces like Poshmark, Mercari, Tradesy, and eBay. Now they say they need to verify that it's me they are talking to.? After you send the email, it may take up to seven days to process your request. viper 5x05 installation manual; how to extend shelf life of homemade beauty products. Please read rules before posting. Submit a complaint and get your issue resolved. This could include blocking the user from using PayPal in the future and even reporting the infraction to debt collectors, which in turn could adversely affect the users credit score. If you still have access to your hacked Depop account, but a hacker has clearly been taking actions, secure your account! depop. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service.
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